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Busan Global Center

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외국인콜센터 모습

Busan Global Center

BFIC offers phone counseling services to help foreign residents in Busan
with difficulties that they may encounter and to give them any necessary assistance.
This counseling service is easy to use for those who are not proficient in Korean
since callers can get advice from consultants in their own languages.
Visitors who come to the Busan Global Center in person may receive one-on-one consultations.
In addition, they can get a variety of information on life in Busan and wide range of programs
offered by BFIC.

Daily living counseling
  • Contact : 1577-7716
  • Service languages : Korean, English, Chinese, Vietnamese, Indonesian, Russian, Uzbek
  • Service hours : Mon.-Fri., 9:30 A.M.-6:30 P.M.
  • Counseling service: education, transportation, consumer disputes, finances, social welfare, immigration, etc.
  • How to use the service
    • Call 1577-7716
    • Follow ARS recorded messages
      • Korean (press 0)
      • English (press 1)
      • Chinese (press 2)
      • Vietnamese (press 3)
      • Indonesian (press 4)
      • Russian, Uzbek (press 5)
      • Press the corresponding
        number to choose the
        desired language
    • End the phone call
    • Receive counseling and information
    • Apply for counseling service
Professional counseling
  • Law, labor, sojourn, real estate, tax, custom, finance, etc (11 professional counselors in 8 fields)